🚚 Shipping Policy

• Coverage: Ships to all 50 U.S. states and internationally (Canada, Australia, France, Germany, Switzerland, UK).

• Processing Time: Orders processed within 1–3 business days; no processing on weekends or major holidays.

• Delivery Time: USPS shipping averages 1–3 days after dispatch.

• Lost/Damaged Packages: Sauce Bar is not liable for lost, damaged, or stolen items once shipped. Customers must contact the courier directly.

🔒 Privacy Policy

• Data Protection: Customer information is safeguarded and used only for order fulfillment and communication.

• Compliance: Policies align with U.S. federal and state laws, including restrictions under the PACT Act.

• Confidentiality: Personal data is not shared with third parties except for shipping and payment processing.

💵 Refunds Policy

• Eligibility: Refunds are offered only if products arrive damaged, expired, or incorrect.

• Process: Customers must contact Sauce Bar support with proof of issue.

• Exclusions: No refunds for lost or stolen packages once shipped.

🔄 Returns Policy

• Non-returnable: Due to the perishable nature of cannabis products, returns are generally not accepted.

• Exceptions: Damaged or incorrect items may be replaced or refunded.

• South Africa Context: Under the Consumer Protection Act (CPA), returns are only allowed in limited cases (e.g., defective goods, cooling-off period after direct marketing).